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Customer relationship management software (CRM)
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Lifetime customer value with CRM
Technical background article For the past ten years the role of maximising lifetime value of customers has dramatically changed with the implementation and utilisation of CRM.
News from Commence Corporation (22 January 2007)
CRM supplier investment in Northern Ireland
Teleperformance announces support from Invest Northern Ireland for a GBP6.5m investment in Newry.
News from Teleperformance (16 January 2007)
Ten service systems consolidated into one
User application article Fast growing IT services company meets increase in customer support requirements with centralised service management solution.
News from Hornbill Systems Limited (15 January 2007)
Microsoft debuts Multitenant CRM
New version of Microsoft Dynamics CRM delivers the power of choice to customers with on-premise, partner-hosted and Microsoft-hosted deployment models
News from Microsoft Dynamics (12 January 2007)
Industrial CRM Is not generic CRM
Commence offers lean industrial companies complete Freedom Of Choice to select the solutions and platform that best meets the business requirements of manufacturers and distributors.
News from Commence Corporation (11 January 2007)
CRM on Demand provides unique platform benefits
Commence CRM On-Demand provides breakthrough technology for manufacturers and distributors with greater functionality and flexibility than traditional application service offerings.
News from Commence Corporation ( 5 January 2007)
Change management plan for industrial management
Technical background article Commence offers industrial companies complete "Freedom Of Choice" to select the solutions and platform that best meets the business requirements of manufacturers and distributors.
News from Commence Corporation ( 4 January 2007)
Luxoft and Deutsche Bank highly commended
Luxoft and Deutsche Bank "highly commended" for im awards "CRM Project of the Year 2006"
News from Luxoft (20 December 2006)
CRM system deployment takes proper planning
Technical background article Commence has developed STEP, (Strategic Targeted Execution Process), a proven methodology for the successful implementation of the Commence CRM solution
News from Commence Corporation (15 December 2006)
Focus and value proposition for manufacturers
Commence offers industrial companies complete "Freedom Of Choice" to select the solutions and platform that best meets the business requirements of manufacturers and distributors.
News from Commence Corporation (13 December 2006)
Benefits of Data Integration for Lean CRM
Technical background article Commence offers lean industrial companies complete "Freedom Of Choice" to select the solutions and platform that best meets the business requirements of manufacturers and distributors.
News from Commence Corporation (29 November 2006)
Real estate leader selects Microsoft Dynamics CRM
User application article Brokerage firm adds Microsoft Dynamics GP to current Microsoft Dynamics CRM solution to help manage its staff of 1,400 and a national referral network of 64,000 brokers
News from Microsoft Dynamics (22 November 2006)
CRM is on the Front Burner with SME's
User application article More and more SMEs are turning to CRM technology to transform the efficiency of their marketing processes and improve customer communications.
News from McGuffie Brunton (21 November 2006)
Informative business decisions with lean CRM
Technical background article The ability to analyse and review the data to make business decisions is critical for Industrial executives.
News from Commence Corporation (20 November 2006)
Manufacturers admit need for sales process
Technical background article Commence offers industrial companies complete "Freedom Of Choice" to select the solutions and platform that best meets the business requirements of manufacturers and distributors.
News from Commence Corporation (15 November 2006)
Intelligent IP operator console
Intuition 1000 helps organisations improve customer communications
News from Datapulse (10 November 2006)
CRM for 2007 Microsoft Office System
Microsoft delivers powerful new user experience for better sales, marketing and service and introduces new licensing options for Microsoft CRM
News from Microsoft Dynamics ( 8 November 2006)
Achieving significant CRM benefits
Achieving bottom-line benefits from the implementation of many of the CRM technology solutions that provide "electronic" connections and profound data analysis
News from Commence Corporation (31 October 2006)
Lean Industrial CRM Data Integration
Technical background article Commence offers lean industrial companies complete "Freedom Of Choice" to select the solutions and platform that best meets the business requirements of manufacturers and distributors.
News from Commence Corporation (26 October 2006)
Remove dirty data with Lean Industrial CRM
Technical background article One of the most important things you can do when you decide to automate sales is to have one person responsible for the administration of your database.
News from Commence Corporation (24 October 2006)
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