Contact management software latest news on Manufacturingtalk http://www.manufacturingtalk.com/indexes/categorybrowseoh.html Contact management software latest news on Manufacturingtalk en-gb Copyright (C)2008 Pro-Talk Ltd. All rights reserved. Wed, 23 Jul 2008 08:00:00 UT Wed, 23 Jul 2008 08:00:00 UT Pro-Talk Ltd http://www.pro-talk.com/images/protalklogo90.gif http://www.pro-talk.com/ 90 79 EDRM system reduces storage space and costs The cost and physical storage space requirements of Erewash Borough Council's paper documents and files has been reduced with the introduction of an EDRM system from TOWER Software. Mon, 09 Apr 2007 08:00:00 UT TOWER Software http://www.manufacturingtalk.com/news/tuq/tuq100.html Unified call centre implementation CallXpress offers a multi-level automated attendant that provides more options to callers to help them get to the right extension Thu, 29 Mar 2007 08:00:00 UT AVST http://www.manufacturingtalk.com/news/avh/avh104.html Contact centre investment improves customer care Macfarlane CallPlus handles all phone contacts within the Craven Contact Centre, providing intelligent call handling, call recording, customer self-service and management information facilities Tue, 20 Mar 2007 08:00:00 UT Macfarlane Telesystems http://www.manufacturingtalk.com/news/mxh/mxh100.html Contact management improvements at Suzuki Suzuki selected OKI's CTstage due to its strong track record in IP contact centres and its ability to respond to multi-channel inquires Thu, 15 Mar 2007 08:00:00 UT Oki Electric Industry http://www.manufacturingtalk.com/news/oke/oke130.html IT service management from Epicor A complete service desk management system that enables IT issues to be addressed quickly and efficiently by providing essential tools for IT teams Thu, 15 Mar 2007 08:00:00 UT Epicor http://www.manufacturingtalk.com/news/eic/eic193.html Bursary Fund For IPP Diploma Topaz Launching Bursary Fund For IPP Diploma In Payroll Management Thu, 28 Sep 2006 08:00:00 UT Topaz Computer Systems http://www.manufacturingtalk.com/news/toz/toz104.html Topaz Director appointed to Softworld Committee Topaz Sales Director Honoured To Be Helping Softworld Promotion To Manufacturing Sector Fri, 14 Jul 2006 08:00:00 UT Topaz Computer Systems http://www.manufacturingtalk.com/news/toz/toz100.html Intelligence Selects Oki Electric's CTstage 4i Flexible system supports rapid business diversification and expansion. Fri, 07 Jul 2006 08:00:00 UT Oki Electric Industry http://www.manufacturingtalk.com/news/oke/oke114.html Death of the Out of Office Assistant Annoying messages from out of office assistants will soon be a thing of the past, with the rapid advances in mobile technology for the business travel market. Mon, 21 Mar 2005 08:00:00 UT CommonTime http://www.manufacturingtalk.com/news/ckm/ckm100.html