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News Release from: Arburg
Edited by the Manufacturingtalk Editorial
Team on 10 April 2007
Injection moulding customer care
upgraded
Injection moulding machine builder performed an official 'ground-breaking ceremony' for its new customer care centre at its headquarters in Germany.
On 28 March 2007, the official ground-breaking ceremony for the new Arburg Customer Centre was held in Lossburg, Germany At the heart of the new building will be a large show room, which offers sufficient space to house the entire machine series
This article was originally published on Manufacturingtalk on 30 Jun 2006 at 8.00am (UK)
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"With this new building, we confirm our strong commitment to Lossburg as our sole production location," said Michael Hehl, managing partner and spokesperson for the Arburg management team in his welcoming speech.
Under radiant sunshine, around 30 people celebrated the ground-breaking for the new Customer Centre: Peter Dombrowsky, district administrator of Freudenstadt, Thilo Schreiber, mayor of Lossburg, Siegfried Schmelzle and Claus Matt of Schmelzle + Partner architect's office, Horst Rothacker of Rothacker interior design office and others involved in the planning and construction of the Centre had responded to Arburg's invitation.
Managing partners Eugen Hehl with his spouse Gisela, Juliane Hehl, Karl Hehl, Michael Hehl and Renate Keinath attended the event.
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Also present were Arburg managing directors Herbert Kraibuhler and Michael Grandt, as well as Arburg architect Manfred Wolfer.
* Outstanding customer support - the guests were welcomed by Hehl, who explained the reasons for building the new Customer Centre.
"Traditionally, comprehensive first-class customer support has held a very high priority for Arburg.
An important aspect here are the show rooms in which we present our products and their capabilities, as well as carrying out testing on customer moulds.
Owing to the extension of our machine range up to a clamping force of 5,000kN (500 tonf), the expansion of our product range with our own robotic systems and the resulting complex production cells, our existing premises have become too small," said Hehl.
* Completion of the new building by autumn 2008 - Hehl then went on to briefly explain the concept and scale of the construction project.
The new five-storey building with a total useable floorspace of approx.
10,000m2 is being constructed on the site of the previous administration wing.
In addition to a large demonstration room, two administration floors and a representative reception area are planned.
The investment in the Customer Centre, which is scheduled for completion by autumn 2008, will amount to an eight-figure sum.
* Firm commitment to Lossburg as a production location - construction of the new Customer Centre precisely at this location was described by Hehl as a clear signal of Arburg's commitment to Lossburg as its sole production location and thereby to Germany as an industrial base.
The fact that Arburg is further strengthening the foundations for long-term corporate growth with the new building, "Will bring long-term benefit to us, our company, our employees, the municipality of Lossburg and the entire region".
"It has always been our conviction that Germany provides significant advantages as an industrial location for our customers, our employees and ourselves," said the spokesperson for the management team.
* Harmonious integration of the new building - with the dominant design elements of reinforced concrete, glass and steel, the new building not only corresponds to the Arburg corporate architectural concept, it will also harmoniously extend the existing front.
Despite the impressive figure of 60,000m3 of interior space, the new Customer Centre will not rise significantly above the existing main administration building.
Overall, the building will even lie significantly behind the maximum possible set-back lines.
* New energy harvesting methods - Arburg's awareness of its ecological responsibilities and adoption of a pioneering role in this field was illustrated by Hehl based on the energy concept for the building.
"As with our products, we will also tread new paths with our Customer Centre.
The energy supply for the entire building will be assured via geothermal power, a technology which in itself is not new.
The innovation lies in how we will utilise it.
Not only will we extract heat from the earth, but will also feed the waste heat from the machines back into the system," explained Hehl.
The probes for energy 'harvesting' will each be lowered to a depth of 199m in 24 bore holes.
The building will be heated and cooled via power storage and the extraction of energy from the upper rock strata.
"Calculations have shown that with this type of energy harvesting, we can gain some 600,000kWh per year of heating capacity and approximately 400,000kWh per year of cooling capacity.".
* Local people and authorities support Arburg - following Hehl's speech, the architect Siegfried Schmelzle from the Schmelzle + Partner architect's office presented further details of the planned use of the new Customer Centre.
In conclusion, Dombrowsky and Mayor Schreiber congratulated the owning Hehl and Keinath families on the new Customer Centre.
"In this day and age, a relationship of this kind with their community of origin can no longer be taken for granted," said the Dombrowsky.
Mayor Schreiber confirmed that, "The municipality of Lossburg and its citizens stand behind the company." He closed his speech with the words, "Arburg's building activities are always an exceptional event, and a new age will begin with the new Customer Centre." The start of this new age was heralded in with the official ground breaking ceremony.
* About Arburg - Arburg, a German machine construction company, is one of the leading global manufacturers of injection moulding machines for plastics processing with clamping forces between 125kN and 5,000kN (12.5-500 tonf).
Fields of application are, for example, the production of plastic parts for motor vehicles, communications and consumer electronics, medical technology, domestic appliances and packaging.
The product range is completed by robotic systems, complex projects and other peripherals.
Arburg's operations are coordinated by an integrated management system and are DIN EN ISO 9001 and 14001 certified.
With locations in more than 20 countries worldwide and more than 30 international trading partners, Arburg has a worldwide sales and service network.
Some 2,000 employees share in Arburg's success worldwide.
Production is carried out by more than 1,680 employees, exclusively in the parent factory in Lossburg (Germany).
Around 330 further employees work at the 23 subsidiaries and representative offices.
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