Product category:
ISPs and Hosted Services
News Release from: BISCit Internet
Edited by the Manufacturingtalk Editorial
Team on 06 October 2006
Biscit Issues Service Update
Telecoms and superfast broadband provider Biscit announces its rolling 3-month service record covering the period July 1 - September 30, 2006.
Telecoms and superfast broadband provider Biscit announces its rolling 3-month service record covering the period July 1 - September 30, 2006 The results demonstrate a total commitment to customer service and underline the company's compelling customer-centric policy
Biscit's network backbone uptime for July, August and September were respectively 99.7%, 99.8% and 98%.
Service uptime for the same months were 99.89%, 99.62% and 99.91%, and average waiting time for customers calling Biscit's London-based customer support centre was 1.3min, 1.2min and 1.5mins.
Hugh Paterson, Biscit's CEO, comments: "These excellent stats result from our strategic positioning as an exemplary broadband service provider".
"Going forward, we will strive to maintain and further improve these results".
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