Product category:
Maintenance planning, services and equipment
News Release from: Cincinnati Machine | Subject: MAG Maintenance Technologies
Edited by the Manufacturingtalk Editorial
Team on 06 December 2007
Machine tools maintenance package
offered
MAG Maintenance Technologies is offering users an 'all round carefree package' of maintenance service for Cincinnati and other MAG group machine tools.
Machine tool manufacturer, MAG Industrial Automation Systems, which includes MAG Cincinnati, plans to offer a full range of services MAG Maintenance Technologies is offering users an 'all round carefree package, which allows the customer to focus on production
This article was originally published on Manufacturingtalk on 12 Mar 2003 at 8.00am (UK)
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Explaining the concept.
John Boyd, managing director of MAG Maintenance Technologies Europe, said: "We not only provide the usual type of support but if requested, the technology that enables a machine to be operated economically.
Our customers are now able to get everything they need from a single source".
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The aim of MAG Maintenance Technologies is to take over the full logistics including consumables, tools, software and maintenance and to give the customer the option of concentrating on their area of expertise.
Boyd said: "Managing and maintaining a machine takes up a lot of time and energy, which would be better spent on one's own production process".
"We are giving this time back to the customer.
This means, our customers can work more productively".
Such a service package is considered to be a revolutionary idea for Europe, but MAG has been employing a similar approach in the USA for some time now.
MAG told manufacturingtalk.com that the concept had been very successful in America.
MAG Maintenance Technologies accompanies the machines through their entire production life.
So MAG not only takes care of maintenance and repairs, but the company can also refurbish machines to extend their life.
There are now over 600 service employees throughout the world that ensure the smooth running of this comprehensive support package.
Tooling - tools are very often a deciding factor in daily production and MAG Maintenance Technologies will supply its own tools that have been especially adapted to the corresponding machines and applications.
Boyd said: "We align the tools directly with the machine and the CAD/CAM program to the application in question and this guarantees the highest possible performance." An advantage of the solution is that tool management will in future also be at MAG.
This means that MAG supplies the exact tool for production, just in time avoiding unnecessary machine downtimes.
The MAG maintenance strategy not only supplies the service but also the products and above all the software to guarantee the end user gets the most out of their MAG Cincinnati machine.
With Freedom E-LOG, the company is presenting an MES tool (Manufacturing Execution System) that enables the user to stay informed at all times about all the important factors in production.
The Web-based solution offers all relevant data in real-time such as tool stock levels for machine workload for detailed planning of production.
Freedom E-LOG prepares standard reports about the production and machine workload.
Concise graphics and tables quickly create an overview of production.
The data gathered can be immediately transferred to the ERP system and then be referred to for job planning and optimum exploitation of capacities.
The MES is not the only piece of software that has been developed in the context of the new support concept.
MAG IAS has also launched artiFACT - a Windows-based package that monitors operations in the corresponding machines.
The machine data acquisition program artiFACT starts by checking tolerances in the machining process and issues reminders about servicing and maintenance intervals.
The program is an important component in the MAG Maintenance Technologies strategy as is providing spare parts.
MAG Maintenance Technologies has spare parts for 50 different machine brands at its central warehouse.
The service is not just for users of MAG IAS machines but also companies that have machines from other manufacturers.
Commenting on the high level of readiness to deliver, Boyd said: "We can already send 90% of the spare parts out on the day of ordering", Boyd continued: "We approach the "challenge" of the machine in production holistically.
The machine may be the focus of our interest, but not the sole focus.
We examine the environment very closely and offer various options for optimization.
We also consider one of the most important factors of production - the people working with the machine." This is why MAG offers different educational courses within the framework of Maintenance Technologies; these courses are to help customers' employees to achieve an optimum result with a specific application.
With this total concept, MAG is taking on responsibility for ensuring that the customers machine is always optimally calibrated, maintained and operated throughout its entire life cycle.
The only thing the owners have to do is decide what they want to produce with it.
MAG will even send experts over to help customers develop an optimal machining strategy when changing to a new or different product.
For further information on this service please contact MAG Maintenance Technologies and MAG Cincinnati.
* About MAG Industrial Automation Systems - MAG Industrial Automation Systems was founded in 2005 and since 2006 has counted amongst the major companies in machine tool manufacture.
Last year, 4300 employees achieved a turnover of around US$1.5 billion.
The affiliated group comprises five groups, as follows.
* MAG Powertrain (Cross Huller, Ex-Cell-O and Lamb) supplies agile manufacturing systems and transfer lines primarily to the automobile industry.
* MAG Advanced Technologies (MAG Cincinnati Automation, MAG Cincinnati Machine, MAG Fadal, MAG Giddings and Lewis and MAG Huller Hille) develops solutions for high performance cutting, automation and test systems for the aerospace and power generation industries.
It also supplies carousel turning machines and horizontal machining centers.
* MAG Special Machines (MAG Boehringer, MAG +FMS+, MAG Hessapp, MAG Turmatic Systems and MAG Witzig and Frank) manufactures horizontal and vertical turning machines, crankshaft machines, multi-station machining systems and automated rotary transfer machines for highly precise, high-performance applications.
MAG Maintenance Technologies is a unique global service and support organization that stands for the longevity and greatest possible return on industrial products.
Infimatic produces and programs individually configurable machine controls, software solutions and automation.
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