Product category:
Factory data acquisition
News Release from: Digica | Subject: Halcyon Data Centre Management Suite
Edited by the Manufacturingtalk Editorial
Team on 11 August 2006
Management software includes automation
Digica has signed a four-year contract with Halcyon Software for the use of Halcyon Data Centre Management Suite - a suite of systems monitoring, management and automation tools.
Digica, a supplier of managed IT services to the public and private sector, has signed a four-year contract with Halcyon Software for the use of Halcyon Data Centre Management Suite - its comprehensive suite of systems monitoring, management and automation tools Under the terms of the contract Digica will have access to the Halcyon Data Centre Management Suite across its Nottingham and Leeds Data Centres
This article was originally published on Manufacturingtalk on 17 Feb 2004 at 8.00am (UK)
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The software will maintain and manage forty-eight iSeries systems.
The 'pay-as-you-go' software rental basis of the contract was particularly attractive as it fits neatly with the commercial model which Digica offers to its customers.
Digica operates purpose-built data centres in Nottingham, Leeds and Warrington in the UK, and in Cape Town, South Africa.
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Digica provides managed services and IT outsourcing to its core markets, which include mid-tier private sector organisations, local authorities and NHS trusts.
Phil Carnell, Global Operations Bridge manager for Digica, commented, "Key to our decision to sign a four-year contract for use of the Halcyon Data Centre Management Suite was the exceptional functionality of both the iSeries automation tools and the integrated GUI, the 'Enterprise Console.
The solution allows us to monitor multiple servers from a single location and automate end-of-day processes.
The software will enable us to maximise performance across all of our clients' iSeries systems without increasing manpower and minimising the need for out-of-hours support." By filtering and gathering important events from all servers and logical partitions, and providing the systems operators with a comprehensive overview of this information on a single graphical interface, Halcyon's Enterprise Console will enable the IT support team to effectively monitor Digica's entire network of iSeries systems across remote data centres.
Meanwhile, the individual iSeries modules within Halcyon Data Centre Management Suite will automatically monitor and manage all of Digica's customers' systems.
Any problems, or even potential problems, will be alerted back to Digica's systems operators through messages appearing on the Enterprise Console's GUI.
Carnell added, "The Halcyon Enterprise Console will form the central hub of our outsourcing operations, for the iSeries platform.
Having the use of all the iSeries solutions means that we will have peace of mind that all processes can be automated as much as possible minimising the need for human intervention.
Also, as we are responsible for many systems, the functionality of the integrated Enterprise Console will give Digica the opportunity to exploit the benefits of having a single focal point for all system alerts.
In turn, this will give our customers improved response times to issues which previously would have required operator intervention." Carnell concluded by commenting on the relationship with Halcyon, "When it comes to support Halcyon are excellent people to deal with.
They are prepared to listen to individual customer requirements with a view to the continuous improvement and further development of their products, which ultimately benefits all of their customers.
Their understanding of iSeries servers is first class.".
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