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News Release from: Digi-Data
Edited by the Manufacturingtalk Editorial
Team on 11 January 2007
Storage Product Line Enhanced
Digi-data chooses Kodak service and support as provider
Kodak Service and Support, Eastman Kodak Company's worldwide service organisation, will serve as the sole on-site service provider for Digi-Data Corporation, a leading manufacturer of high performance storage systems and controllers One year of Kodak Service and Support will come with Digi-Data storage products
This article was originally published on Manufacturingtalk on 16 Dec 2005 at 8.00am (UK)
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"As we continue to expand our product line, Digi-Data wanted to also enhance the service capability that accompanies it," said Tom Fabrizio, Director of Channel Sales, Digi-Data.
"The Kodak team supports a comprehensive portfolio of storage networking products, so we can exploit their expertise to help our customers get the most out of our systems for image storage, disk-to-disk backup, and archival usage".
Additionally, Kodak Service and Support will provide help desk services for Digi-Data customers across the United States and Canada.
Fabrizio said the offering is a key competitive advantage, as there are usually "significant additional costs" associated with this higher level of service.
"We're happy to help Digi-Data extend the value it offers to its customers and channel partners beyond its growing line of storage products," said Tony Barbeau, Director, Imaging and Storage Global Services, Kodak Service and Support.
"We look forward to expanding Digi-Data's geographic reach for support as they continue to widen their customer base".
Kodak Service and Support, named Best Support organisation at the 2006 International Business Awards, is made up of more than 3,000 professionals in 120 countries.
It is a leading multi-vendor IT services provider, supporting more than 100 manufacturers of document scanners, storage devices and systems, and micrographic imaging equipment.
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