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News Release from: Datamonitor | Subject: Enterprise Content Management (ECM) report
Edited by the Manufacturingtalk Editorial
Team on 19 February 2007
Enterprise content management comparison
report
Report on Selecting an enterprise content management (ECM) vendor reveals the top performing ECM vendors based on a quantitative assessment of their capabilities
A new report by Independent market analyst Datamonitor (DTM.L) report, "Decision Matrix: Selecting an Enterprise Content Management (ECM) Vendor," reveals the top performing ECM vendors based on a quantitative assessment of their capabilities, end-user sentiment, as well as the technology features that they offer According to Datamonitor, ECM will be a prime focus for many firms across all verticals
This article was originally published on Manufacturingtalk on 19 Apr 2007 at 8.00am (UK)
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ECM technologies are typically capable of managing structured and unstructured content, email, images, raw print data, and other digital assets that are dispersed across a number of different repositories in the enterprise.
"With most businesses having online channels such as media and retail, there's already heavy investment in web content management".
"In addition, enterprises need to meet increasing regulatory requirements," says Alaa Owaineh, Datamonitor technology analyst and author of the study.
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"In verticals such as healthcare, financial markets, professional services and government, for example, regulatory compliance is proving an important driver for the uptake of records management and email archiving".
The research - one of the biggest and new product launches for Datamonitor, is a detailed and highly structured piece of competitor analysis.
Conclusions are based on a survey of around 550 IT managers and CIOs globally and rigorous technology assessments by Butler Group*.
In addition end-user sentiment is taken into account in order to provide guidance for enterprises looking to deploy ECM solutions and ECM vendors whom they should shortlist, consider or explore.
Key findings reveal:.
EMC has the overall lead as it had the strongest technology assessment, as well as very positive end-user sentiment and high market impact.
Its technology leadership is most important in an enterprise context, but it has a well-balanced revenue profile with high levels of penetration across verticals and geographies.
EMC is likely to remain a dominant provider of content management platforms for the high-end of the market with direct competition from IBM and, to a lesser extent, Open Text.
Although user sentiment ratings are highly clustered, IBM is rated highest in this area, which indicates that it has succeeded in satisfying customer needs and maintaining good customer relationships.
This is undoubtedly influenced by its services and consulting prowess, which facilitates the integration of its content management solutions in the enterprise.
IBM has recently entered an agreement to acquire FileNet, which is also well positioned in the market with a good user sentiment rating, technology leadership and relatively high market impact.
The two vendors are fairly well matched, as some of their technologies complement each other, and Datamonitor believes FileNet will enhance IBM's position in the ECM space.
Open Text is also a market leader and has a strong combination of technology and impact (but with average sentiment).
Open Text's acquisition of Hummingbird will allow it to strengthen its presence in EMEA and enhance its sales in certain verticals where Hummingbird has traditionally been stronger, such as government and professional services (primarily legal).
The merger provides an opportunity for Open Text to compete more effectively in a rapidly consolidating market and to achieve operational efficiencies further down the line.
Despite being relatively new to the market, Microsoft has already had a strong impact on the ECM market.
However, its technology lags significantly behind other vendors' and is not suitable for enterprise deployments.
Although at this time Sharepoint is not scalable and robust enough to serve as an enterprise solution, Datamonitor expects that the upcoming release of Sharepoint 2007 will deal with many of these issues, making it a more viable option for some enterprises.
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