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News Release from: Effective Training | Subject: Effective training - workplace harmony
Edited by the Manufacturingtalk Editorial
Team on 07 April 2006
Regular 'surgeries' lead to workplace
harmony
Manufacturers could achieve dramatic improvements in workplace harmony and productivity by using external professionals to hold regular coaching surgeries with employees.
Manufacturers could achieve dramatic improvements in workplace harmony and productivity by circumventing internal human relations (HR or personnel) departments and using external professionals to hold regular coaching surgeries Arnie Skelton from Effective Training and Development said that most workers have niggling problems and issues that they do not want to discuss with their managers or HR department because they seem too trivial
This article was originally published on Manufacturingtalk on 17 Mar 2004 at 8.00am (UK)
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"The reality is that over time these concerns can have a damaging effect on morale and performance in the workplace," said Skelton.
"People often keep concerns to themselves because they fear they may be ridiculed or because they do not want to discuss certain confidential topics with people from within their organisation, not even their HR department." Skelton said one effective solution is to outsource coaching surgeries.
"We hold surgeries at organisations across a wide range of sectors and all have reported a significant improvement in morale and productivity." She said: "Typically, we will go in for a day once a month and operate a drop-in surgery where individuals pop in to see us to discuss any issues they have".
"The range of things that people want to talk about is astounding.
We have helped with personality clashes among team members, advised about managing workloads better and coached those wanting promotio.
We have even helped people overcome worries about what others think of them and dealt with a number of bullying issues, too." Terry Biltcliffe, deputy managing director and head of Training at Guardian Media Group added, "Effective has been holding regular surgeries for our staff for eight years.
They have certainly helped improve morale and their presence and input is viewed as a definite perk by everyone.
People feel much more confident opening up to someone from outside who is confidential and who can remain impartial at all times.".
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