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Product category: Document and workflow management software
News Release from: Exstream Software | Subject: Dialogue
Edited by the Manufacturingtalk Editorial Team on 28 November 2005

Data One Extends Its Technological
Advantage

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France's Leading Service Bureau Substantially Improves Time to Market and Reduces Document Delivery Costs for Customers

Exstream Software has announced that Data One, a subsidiary of the Diffusion Plus group which delivers more than one billion packages a year through the La Poste French postal service, is using its Dialogue enterprise personalisation software to maintain a technological advantage over competitors by offering its customers the best integrated document services available Data One uses Dialogue to create and manage personalised letters, commercial offers and invoices for its customers, providing a complete and integrated service entirely managed by a single partner

With Dialogue, the company reports an 80 percent reduction in document application development time and reduced delivery costs using the software's optimisation and management capabilities for high-volume AFP print production.

Data One initially selected Dialogue for its ability to seamlessly integrate with its production workflow processes; capacity to support industry standards; high-volume document processing performance; ease of integration with its Automated Document Factory (ADF); and capabilities to provide transparency, security, and cost reductions for its customers.

"Data One wants the best tools available in the market," said Vincent Jouault, information and document publishing systems manager at Data One.

"The principle reason for choosing Exstream's Dialogue was its ability to support our 'Trace and Track' service, which provides customers with complete visibility of the progress of their documents through the production workflow".

"Dialogue provides mass production of colour documents without loss of fidelity, and has allowed us to achieve significant reductions in postal fees by adopting the scheduling and grouping constraints of the Temp'Post standard".

"Dialogue is clearly the standard in the market for personalised document creation and delivery".

"With Dialogue, Data One has the leading edge in publishing workflow technology to meet the current needs of our customers and anticipate their future demands," adds Frederic Louineau, manager of customer service at Data One.

In the future, Data One plans to further exploit Dialogue to maintain the two-year lead that separates it from its competitors.

The company is following the evolution of the 2007 postal quality initiative, the Cap Qualite Courrier (CQC), that will allow France's La Poste to compete with other European postal services.

Data One is studying the possibility of capitalising on that initiative by grouping different customers' document workflows in order to seize additional savings on postal rates.

In the immediate future, Data One will accelerate the development of four-colour production using a single roll of white paper stock.

"The implementation of Dialogue provides Data One with the capability to offer its customers an integrated family of innovative services that can be monitored with total transparency," says Jean-Jacques Joly, managing director of Exstream France and Southern Europe.

"As the market standard for enterprise personalisation, Dialogue allows Data One to readily adapt to the degree of externalization desired by its customers".

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