Product category:
Document and workflow management software
News Release from: Exstream Software
Edited by the Manufacturingtalk Editorial
Team on 03 February 2005
Exstream Software Teams with Digipro
Latin America Viewed as Key Market for High Performance Enterprise Personalisation
Exstream Software has announced it has given Digipro the right to sell and distribute its Dialogue software throughout Mexico and Columbia Digipro, headquartered in Mexico City, provides document management solutions for financial firms, banks, telecommunications firms, utilities, government institutions and other organisations that communicate with a large base of installed customers on an ongoing basis
This article was originally published on Manufacturingtalk on 17 Aug 2006 at 8.00am (UK)
Related stories
Powergen Satisfied with Dialogue
Leading UK Energy Supplier Reduces Costs and Speeds Time to Market with Critical Customer Communications
Significant Benefits Using Dialogue Software
Central and South America's Leading Provider of Telecommunications Benefits from Dialogue to Create User-friendly Statements and Decrease Document Production Time by 40 Percent
Exstream's distributorship agreement provides Digipro the opportunity to offer a high-performance enterprise personalisation solution to customers who want to deliver sophisticated, one-to-one communications that reflect the complete client relationship.
In Latin America, over 95 percent of customer communications still take place via paper-based documents, making it a very powerful channel for companies to expand customer relationships for increased profitability.
Dialogue's robust functionality allows companies to create any kind of personalised communications from high-volume bundled billing documents to reports and other fully customised communications, while meeting business requirements for speed to market, cost-effectiveness and increased customer retention.
Further reading
UnumProvident Selects Exstream's Dialogue
UnumProvident (UNM) has selected its Dialogue software to be a common platform for designing, managing, and producing the communications it delivers to policyholders through multiple channels.
Certified for SAP NetWeaver status for Dialogue
Exstream Software has announced its Dialogue 5.0 enterprise document personalization software has achieved certification from SAP AG for integration with the SAP NetWeaver platform.
Additionally, Dialogue's regulatory support and enterprise workflow technology automates document management, allowing highly regulated industries to deliver compliant communications more efficiently.
"Dialogue adds significant value to all types of customer documents".
"It makes it possible to cross sell and up-sell services via the statement, as well as respond quickly to market shifts," said Alejandro Ibarra, vice president of sales for Digipro.
"Dialogue also makes it easy for companies to provide customers with easy-to-understand statements and invoices".
"Clarity of information will decrease the number of questions and complaints to customer support personnel, saving companies time and money".
"We look forward to offering our customers such a powerful solution".
"Exstream views Mexico as a key market for expanding license sales of our products in Latin America," said Steve Whitman, executive vice president and international general manager for Exstream.
"Digipro has an impressive track record of delivering integrated solutions that help companies communicate more effectively with their customers".
"These solutions include design, application development, delivery and archiving for the customer's document life cycle".
"We have been working with Digipro for close to a year now and have already seen very positive results".
• Exstream Software: contact details and other news
• Email this article to a colleague
• Register for the free Manufacturingtalk email newsletter
• Manufacturingtalk Home Page
Search the Pro-Talk network of sites
