Product category:
Document and workflow management software
News Release from: Exstream Software | Subject: Dialogue
Edited by the Manufacturingtalk Editorial
Team on 04 December 2003
Financial Statement Services Adopts
Dialogue
Twenty Percent Reduction in Development Time and Lower Overhead Are Benefits Dialogue is Delivering
Exstream Software has announced that Financial Statement Services, a leading provider of customised solutions for statement processing and distribution to the financial, telecommunications, insurance, utilities and service industries, is using its Dialogue software to expand capabilities in its two production facilities located in Santa Ana and San Diego, California With Dialogue, FSSI is providing enhanced marketing opportunities for clients interested in exploiting their databases to create personalised statements and invoices that include relevant graphics and targeted messages for cross-selling additional products and services
This article was originally published on Manufacturingtalk on 17 Aug 2006 at 8.00am (UK)
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FSSI has reduced development time by 20 percent, reduced overhead expenses and dramatically improved time to market.
This success is the impetus behind the company's aggressive one-year plan to move the 40 million images and 10 million pieces of mail it generates monthly from a traditional mainframe environment to Dialogue.
FSSI selected Dialogue because it was the only software on the market that offered a complete enterprise-wide personalisation solution, from its ability to process virtually any input print stream to its advanced postal automation capabilities.
Further reading
UnumProvident Selects Exstream's Dialogue
UnumProvident (UNM) has selected its Dialogue software to be a common platform for designing, managing, and producing the communications it delivers to policyholders through multiple channels.
Certified for SAP NetWeaver status for Dialogue
Exstream Software has announced its Dialogue 5.0 enterprise document personalization software has achieved certification from SAP AG for integration with the SAP NetWeaver platform.
Rapid Growth Using Exstream's Dialogue
Exstream Software has announced positive reports from Kaye-Smith, a full-service integrated solutions provider located in Renton, WA using Dialogue since 2003.
Key in the decision was Dialogue's inherent ease of use and robust campaign management capabilities.
Dialogue's Campaign Management and Advanced Tables modules allow FSSI to provide clients with transaction-driven statements that are personalised with targeted marketing messages, graphs and charts, turning what up to now has been considered a cost into a revenue-generating opportunity.
Additionally, Dialogue's "design once, deliver anywhere" capability fits perfectly with FSSI's production environment that includes a variety of print formats, such as AFP and PostScript.
Based on the targeted output device, Dialogue dynamically builds all the necessary resources for the most efficient output processing possible.
This ensures output is consistent across all delivery formats, saving time and labour expense.
"Today, being successful is all about saving more money and creating more revenue".
"Dialogue has helped us differentiate ourselves in a crowded marketplace," said Dick O'Neil, senior vice president of marketing for FSSI.
"Using Dialogue, we can produce cutting-edge full colour statements and invoices that connect with customers in a meaningful way and foster response".
"Its ability to seamlessly interface with our Xerox 6060 colour printer expands our business even more as we are able to give our customers print on demand options for other types of marketing materials, such as sophisticated, personalised mutual fund literature".
"As a service bureau, it is a true advantage to have the number one product on the market in your facility".
"Having Dialogue definitely attracts customers".
FSSI's future plans include using Dialogue to expand its web capabilities and move customers from print to web-based applications by creating statements and check images in XML for customer viewing on the Internet.
"Companies who truly understand what differentiates them from their competition, and invest in promoting that difference, are bound to be successful," said Davis Marksbury, president and CEO of Exstream Software.
"It is exciting to see the many ways Dialogue supports FSSI's mission to lead the marketplace in supplying innovative statements and invoices that focus on customer needs".
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