Product category:
Document and workflow management software
News Release from: Exstream Software | Subject: Dialogue
Edited by the Manufacturingtalk Editorial
Team on 26 September 2003
Microdynamics Group Satisfied with
Dialogue
Dialogue Helps Microdynamics Expand Capabilities and Significantly Reduce Development Time
Exstream Software has announced positive reports from Microdynamics Group, Naperville IL, a satisfied user of its Dialogue software Microdynamics, an innovative provider of invoice and statement processing and e-statement productions for some of the nation's largest corporations and financial institutions, is implementing Dialogue as its software of choice
This article was originally published on Manufacturingtalk on 17 Aug 2006 at 8.00am (UK)
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Providing design through delivery of all types of statements and invoices, Microdynamics Group is using Dialogue to redesign customer statements and invoices to include highly targeted marketing campaigns and informational messages that build brand loyalty.
The company has also reduced processing time by as much as one-third due to Dialogue's ease of use and open architecture.
Flexibility, performance, four-colour capabilities and compatibility with existing infrastructure were cited as key drivers in Microdynamics' selection of Dialogue.
Further reading
UnumProvident Selects Exstream's Dialogue
UnumProvident (UNM) has selected its Dialogue software to be a common platform for designing, managing, and producing the communications it delivers to policyholders through multiple channels.
Certified for SAP NetWeaver status for Dialogue
Exstream Software has announced its Dialogue 5.0 enterprise document personalization software has achieved certification from SAP AG for integration with the SAP NetWeaver platform.
Rapid Growth Using Exstream's Dialogue
Exstream Software has announced positive reports from Kaye-Smith, a full-service integrated solutions provider located in Renton, WA using Dialogue since 2003.
Dialogue's Campaign Management module is making it possible for Microdynamics to offer personalised documents that utilise the white space as valuable real estate for inserting marketing and informational messages targeted to specific customer profiles.
Campaign messages include variable text, charts, imported images, and more.
These 1:1 messages are dynamically incorporated into the document at run time, expediting time to market.
Additionally, the ability to migrate applications from the mainframe to a server-based operation using Dialogue is reducing processing time for many applications from 15 hours to two hours.
And Dialogue's extended enterprise capability allows Microdynamics' customers the flexibility to independently design and develop content for their own statements and send the files to the company for dynamic inclusion in the production delivery process, saving additional time and expense.
"Dialogue's robust features provide countless advantages in helping us achieve our goal to be an innovative solutions provider to our customers," said Tom Harter, Jr., vice president, sales and marketing at Microdynamics.
"We selected the software because it was so well thought out from a data flow standpoint".
"It makes it possible for us to focus on the overall quality of every invoice and statement we produce".
"We live in a high-speed environment where we need to present solutions to our customers that help them gain a competitive edge".
"Dialogue makes it possible for us to do just that".
Microdynamics is also taking full advantage of Dialogue's "design once, deliver anywhere" capability, which again saves time and increases productivity since the original document design does not have to be changed in order to support new delivery channels - whether that's a different printer (colour, black and white, or highlight), electronic presentment through the Internet, Fax or an archive system.
Going forward, Microdynamics plans to utilise Dialogue's colour capabilities with a recently installed Scitex VersaMark Vantage TM four-colour inkjet variable press to integrate realtime four-colour graphics, pie charts and messages into the statements and invoices at very high speeds, creating additional business opportunities.
"Microdynamics Group has always been on the cutting edge when it comes to providing innovative solutions to its customers," said Davis Marksbury, president and CEO of Exstream Software.
"Dialogue is the perfect technology for supporting the company's mission to offer document creation services at a highly customised level".
"We are always pleased to be part of such a forward-thinking environment".
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