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Manufacturing industry news
News Release from: Heller Machine Tools
Edited by the Manufacturingtalk Editorial
Team on 24 March 2003
Heller UK provides back-up for French
sister
Heller Machine Tools is now providing the customer support and application engineering activities for its sister company, Heller France.
Heller Machine Tools is pleased to announce that it is now providing the customer support and application engineering activities for its sister company, Heller France The service, which is already proven for UK customers, is being extended to Heller France in order to increase the efficiency with which orders can be progressed and specific customer requirements met
This article was originally published on Manufacturingtalk on 27 Feb 2002 at 8.00am (UK)
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Until now, machines built in the UK were shipped to Germany for final prove out prior to shipping to the customer.
"It reflects well on the status of Heller's UK operation within the group" said MD Geoff Lloyd.
"We have proved that we have the skills and systems here which ensure the customer receives the best possible service in all respects.
It is the natural extension of the service we already provide to Heller customers worldwide.
All cutting trials, prove out etc will be completed in the UK, further improving efficiency and reducing delivery times".
Heller's range has the high build quality designed to provide the rigidity, robustness and precision needed for efficient and profitable production.
Working with the customer from the outset of the project, the company endeavours to ensure the machine is correct for both the immediate and foreseeable requirements of the customer.
Customer service and support does not end with the sale of the machine, but continues post-sale to ensure the user achieves a constant high level of up-time.
This is evidenced by the significant number of repeat orders the company receives. Request free introductory details about products from Heller Machine Tools ...
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