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    <copyright>Copyright (C)2008 Pro-Talk Ltd. All rights reserved.</copyright>
    <pubDate>Fri, 25 Apr 2008 08:00:00 UT</pubDate>
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      <title>Improved resource planning at Bernard Matthews</title>
      <description>Bernard Matthews deploys Supportworks' business process workflow engine and visual process configuration manager</description>
      <pubDate>Tue, 19 Jun 2007 08:00:00 UT</pubDate>
      <category>Hornbill Systems Limited</category>
      <link>http://www.manufacturingtalk.com/news/hom/hom102.html</link>
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    <item>
      <title>Supportworks improves service delivery</title>
      <description>Helpdesks using Supportworks improve support levels and reduce costs at London Metropolitan University</description>
      <pubDate>Fri, 11 May 2007 08:00:00 UT</pubDate>
      <category>Hornbill Systems Limited</category>
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      <title>Ten service systems consolidated into one</title>
      <description>Fast growing IT services company meets increase in customer support requirements with centralised service management solution.</description>
      <pubDate>Mon, 15 Jan 2007 08:00:00 UT</pubDate>
      <category>Hornbill Systems Limited</category>
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