Product category:
Bar feeders, loaders and parts catchers
News Release from: IEMCA Division, Igmi SpA
Edited by the Manufacturingtalk Editorial
Team on 08 October 2004
Quality certification for bar feeder
IEMCA division of IGMI, maker of world leader in bar feeding systems, has obtained the Quality Management System Certification in accordance with ISO 9001:2000.
IEMCA division of IGMI, maker of world leader in bar feeding systems, has obtained the Quality Management System Certification in accordance with ISO 9001:2000, continuing along the path of quality that began back in 1999 with the first certification of Giuliani, another division of the IGMI company The certificate was issued by top-rated certification institute DNV
This article was originally published on Manufacturingtalk on 10 Oct 2008 at 8.00am (UK)
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IEMCA is one of the first company in the bar feeding sector to gain this prestigious recognition.
As ever focused on the achievement of high standards of quality and flexibility, IEMCA sees its Quality Management System as an indispensable competitive tool to obtain continuous improvement through the definition of a series of preset goals subject to periodic monitoring.
The aspects that formed the central theme for the achievement of quality certification were: customer satisfaction; supplier management (analysis of non-conformities and promptness of deliveries); monitoring of delivery times; monitoring of internal and after-sales fault reporting.
By this certification, IEMCA has proven once again that the high level of quality perceived by its customers is no accident; it is in fact the result of the commitment and determination of the entire team, focused on achieving excellence in the end product through the application of a series of clearly-defined and unequivocal strategies.
In order to monitor customer satisfaction and define the most appropriate Improvement Actions, IEMCA has sent a questionnaire (and will continue to do so on a yearly basis) to a selected group of Italian, European, American and Asian customers.
The average approval rating of the questionnaire is 77.1 (out of a theoretical maximum of 100) in the first data collection phase.
Further to the answers received IEMCA has implemented a series of Improvement Actions in the areas that the questionnaire indicates as requiring more attention.
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