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Manufacturing industry news
News Release from: Schaeffler (UK)
Edited by the Manufacturingtalk Editorial
Team on 12 September 2006
Nissan Europe awards Schaeffler for
quality
Schaeffler Group has won a Regional Quality Award from Nissan Europe for excellence in supplier quality performance - only three suppliers out of 500 have received such an accolade.
In recognition of the company's excellent quality performance last year, the Schaeffler Group has been awarded a Nissan Europe Regional Quality Award for supply of tappets to Nissan Europe Only three suppliers out of 500 received such an accolade
This article was originally published on Manufacturingtalk on 21 Aug 2008 at 8.00am (UK)
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At Nissan Europe's 'Annual Supplier Quality Conference' held at the Newcastle Civic Centre, UK, last month, the Schaeffler Group was awarded a Regional Quality Award for its excellent quality performance from April 2005 to March 2006.
The Nissan Regional Quality Awards are given to a small number of suppliers each year who demonstrate excellence in quality performance during a 12-month period.
Suppliers are measured according to Nissan's own 'Supplier Scorecard' (SSC) system, a common, global system with indices that Nissan uses to rate its suppliers.
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The Schaeffler Group is one of three suppliers out of a total of 489 suppliers in Nissan's European region, to win a Regional Quality Award, with two other European suppliers receiving a Most Improved Award.
Suppliers are measured against five main criteria, with each supplier accruing points for each category.
'PPM' or 'parts per million' defect rates; warranty claims ratio against a supplier; a supplier's timeliness of response; how fast the supplier responds to an elevated problem, known as corrective action request (CAR); and whether the supplier's parts have caused any recalls, either on a vehicle already in the market or at a dealership.
Receiving the award at the Newcastle Civic Centre on behalf of the Schaeffler Group was Dorian Quirk, UK quality manager at Schaeffler (UK)'s Llanelli plant.
The award was presented by Colin Dodge, senior vice president of manufacturing at Nissan Europe.
Deborah Quinn, Total Customer Satisfaction Supplier Quality Assurance engineer at Nissan Europe, commented: "We award points on a monthly basis to each supplier, based on five key measures.
Therefore, to be one of only three suppliers to win our Regional Quality Award means that the Schaeffler Group had to perform extremely well during that period." John Taylor, director and general manager of the Automotive Division at Schaeffler (UK), echoed Quinn's views: "The Award was in recognition of our company's excellent performance as a supplier of tappets to the Nissan Sunderland plant.
Our defect rate for supply of tappets was absolutely zero over the 12-month period. Request free introductory details about products from Schaeffler (UK) ...
Over the last two years, the Schaeffler Group has supplied Nissan with around nine million tappets in total, at a defect rate of zero parts per million.".
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