Product category:
Industrial computers, PCs, PLCs, notebooks, etc.
News Release from: Industrial Computers | Subject: Bespoke industrial computers
Edited by the Manufacturingtalk Editorial
Team on 24 April 2007
Bespoke industrial computers fully
configured
Industrial Computers manufactures bespoke computers that are fully configured and integrated by the company for clients in a range of industries.
The majority of products shipped by Industrial Computers are fully configured and integrated by the company On its web site is a list of components used to build systems for customers
This article was originally published on Manufacturingtalk on 23 Apr 2007 at 8.00am (UK)
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Highly experienced sales engineers can help define the best system for each application.
Industrial Computers can ship as little as one system a quarter, all following the same process in its factory, which can help to clarify the application and environmental requirements, select the appropriate Chassis, define the Hardware and processor, as well as the SBC, motherboard, backplane, memory, drives, level of redundancy and I/O Requirements etc.
In addition, the company will select the best power supply, add any customer specific or free issue hardware, specify the operating system, define any colour choices / logos required for the product, load and test any application software, agree the environmental and safety requirements and confirm any specific testing requirements.
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These can include shock, vibration, agency approvals and temperature testing.
Once a system has been defined, customers can order using a single part number of choice, reducing the complexity of the purchase order and simplifying the whole process.
This relates to a revision-controlled bill of materials at Industrial Computers.
When a component becomes obsolete, the customer is advised in advance and a time frame provided for testing of the replacement prior to incorporating it into the system and updating the revision number.
The management of change is critical to most customers who require the same product to be delivered over an extended period of time.
As a member of the Intel embedded group, Industrial Computers is able to offer long life cycles on what would normally be considered an obsolete product.
Typically the range of Industrial Motherboards and Single board computers is available for between five and seven years.
All components used in the systems are bar coded, the company is able to advise customers on the status of a product in the field (from the chassis serial number or any serial number used in the chassis).
This reduces the amount of time and effort needed fort recording information about a product sold.
Service engineers on the other hand can be fully informed in advance of a customer call out or repair being returned.
All systems are built to meet specific needs.
Using a revision controlled build guides ensures the same product every time.
These guides range from a few pages to fully documented step by step control documents.
Configuration takes place in IC's facilities in The UK and France.
Its experienced technicians work in a fully ESD (Electro Static Discharge) controlled environment.
Once the assembly has been completed a ghost image of the customer's software can be installed and tested prior to the units moving from production to quality control.
Industrial Computers operates a 100% test and inspection process and uses the latest diagnostic software with loop back ports to test the full functionality of every system built.
To minimise infantile failure all systems are subjected to a rigorous soak test prior to dispatch.
Where a customers requirements cannot be met by an off-the-shelf product.
Industrial Computers has extensive experience and in house engineers to design and manufacture the product to suit any needs.
Recent applications include underground station ticketing machine control PCs, car park video capture systems, mobile number plate recognition systems, Fully Redundant Computer Telephony Servers.
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