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Tesseract
Prospect House Crendon Street
High Wycombe
HP13 6LA
UK
Latest articles from this company
News releases from this company
Browser base for parts and asset control system
The global implementation of Tesseract's Service Centre service management system has been embarked upon by manufacturer of machines for structural steel and plate fabrication, Ficep.
News from Manufacturingtalk, 10 May 2007
Service centre offers field service engineers
Machine tool and engineering companies are using powerful, yet easy-to-use functionality of a service centre service to increase their customer satisfaction levels.
News from Manufacturingtalk, 16 March 2006
Service management system brings benefits
As well as gaining benefits from Tesseract's Service Centre service management system, machine tool companies can also learn at MACH about rental scheme for easy-to-use, cost-effective software.
News from Manufacturingtalk, 15 February 2006
Service management systems improves CRM
The cost-effective software enables companies to more easily and accurately record customer service calls and to manage their service teams.
News from Manufacturingtalk, 16 March 2004
Modern management package updates m/c services
It was to improve its call management and engineer scheduling - as well as the management of spare parts - that a machine tool supplier acquired a modern service management system package.
News from Manufacturingtalk, 8 March 2004
System increases customer service satisfaction
Machine tool and engineering companies are using the powerful, yet easy-to-use functionality of service centre service management system to increase customer service satisfaction levels.
News from Manufacturingtalk, 6 February 2004
Service centre maintains supplier leadership
A service centre service management system is playing a key role in enabling Lion Laboratories to maintain its world leadership in the supply of breath alcohol test equipment.
News from Manufacturingtalk, 30 September 2003
Cost-competitiveness and functionality wins out
A leading supplier of injection moulding machines has installed an Internet-capable service management system to manage and control its customer service and machine maintenance operation.
News from Manufacturingtalk, 21 February 2003
Service centre software to enhance cash flow
By installing a service centre service management system, a leading machine tool company will access real-time information on its field service activities enhancing cash flow.
News from Manufacturingtalk, 30 July 2002
How will you support my machine?
With the hundreds of machine tools on show at MACH 2002, an interesting exercise for visitors would be to quiz exhibitors on the procedures they have in place to support and back up their machines.
News from Manufacturingtalk, 25 February 2002
Software improves after sales service management
Machine tool and laser marker systems specialist is using service management software to maintain and improve its customer support for the wide range of after sales services it offers.
News from Manufacturingtalk, 19 February 2002
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