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Product category: Manufacturing industry news
News Release from: KUKA Automation + Robotics
Edited by the Manufacturingtalk Editorial Team on 22 December 2003

Automotive parts maker praises robot
support

Note: A free brochure or catalogue is available from KUKA Automation + Robotics about its services. Click here to request a copy.

Industrial robot manufacturer has won praise for its outstanding levels of technical support and service from a UK top automotive component maker, Albon Engineering and Manufacturing.

Industrial robot manufacturer Kuka has won praise for its outstanding levels of technical support and service from one of the UK's top automotive component makersAlbon Engineering and Manufacturing , based in Rochford, Essex, has installed more than 20 Kuka robots for a variety of machine tending tasks at several of its sites over the past year The Kuka robots are used by Albon in the production of a range of engine parts such as high volume connecting rods for customers including Cummins, Caterpillar, European Engine Alliance, Detroit Diesel and Perkins

Albon, established more than 30 years ago, has been impressed not only with the ease of integration of Kuka's robots but also with the technical support and service provided by the company.

"What sets Kuka apart from other robot manufacturers is its highly-trained staff and expert technical support.

Kuka has an excellent team who provide an extremely efficient and reliable service, commented director Ralph Howard.

"Albon is renowned for its innovative in-house design and manufacture of special purpose machines and leading-edge engineering skills so it¡s vitally important that suppliers such as Kuka match our commitment to maintaining the very best service to our customers, he added.

Kuka, whose head office is in Halesowen, West Midlands, offers a comprehensive range of support services including 24-hour technical back-up, servicing, spares and remote internet diagnosis.

It also offers an extensive selection of engineering services such as robot and system simulation, process analysis and cycle time study as well as a host of training courses.

"Our relationship with Albon successfully demonstrates how Kuka is more than just a supplier of high technology industrial robots and automated production systems.

We pride ourselves on delivering a first-class range of services supported by a highly-trained and dedicated team, said Brett Green, Kuka's general sales manager. Request free introductory details about products from KUKA Automation + Robotics ...

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