Product category:
General packaging materials, equipment and services
News Release from: Key Technology
Edited by the Manufacturingtalk Editorial
Team on 26 July 2006
Key Technology promotion
Key Technology Promotes Randy Unterseher to the New Position of Director Sales Operations
Key Technology announces the appointment of Randy Unterseher to the new position of Director Sales Operations Unterseher is responsible for bringing worldwide process coordination to Key's sales and application engineering teams, including the introduction and implementation of new sales force automation tools to streamline internal and external sales processes
This article was originally published on Manufacturingtalk on 9 Nov 2004 at 8.00am (UK)
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With a more robust and integrated worldwide sales process, customers will experience faster response times and a deep understanding of their production needs from Key.
"The creation of this new position and the implementation of the latest sales force automation tools illustrate Key's commitment to providing the best service and support to our customers around the world," noted John Boutsikaris, Senior Vice President Sales and Marketing with Key.
"Randy is ideally suited to take the lead here".
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"He fully understands our customers and what they need from us".
"And he understands how the latest technologies and best practices are being leveraged by world-class companies to improve Customer Relationship Management (CRM)." Unterseher has been with Key Technology for 14 years.
He began his career at Key as an Inside Sales Specialist and was promoted through various positions in sales, marketing, and management.
Most recently, he was Sales Engineering Services Manager.
Unterseher recently earned a Masters in Business Administration (MBA) with an emphasis in eBusiness from the University of Phoenix".
"To further my education and bring new value to Key, I've been studying state-of-the-art eBusiness practices to identify what tools Key and its customers would most benefit from," noted Randy Unterseher".
"Sales force automation will allow us to improve our customers' experiences while simultaneously reducing our costs." Key currently maintains demonstration and testing facilities, manufacturing, engineering, RandD, parts and service at its headquarters in Walla Walla, Washington and at Key Technology BV in the Netherlands.
Key also operates two additional manufacturing sites in the USA, a manufacturing site in Sydney, Australia and sales and service offices in Melbourne, Australia; Santiago de Quertaro, Mexico; and Shanghai, China.
As Director Sales Operations, Unterseher is responsible for assuring that Key's virtual worldwide support organization balances sales support and engineering requirements across the globe.
New processes will allow Key to better serve global customers via an integrated global team with a global view.
And new processes will allow regional and national customers to benefit from the best practices being employed worldwide.
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