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Product category: Measurement and Quality Software and SPC
News Release from: Labtronics
Edited by the Manufacturingtalk Editorial Team on 09 March 2004

Customer Service Innovation Award

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Labtronics is honored to announce that they are the 2004 recipient of the Frost and Sullivan Customer Service Innovation Award.

Labtronics is honored to announce that they are the 2004 recipient of the Frost and Sullivan Customer Service Innovation Award To choose the award recipient, the analyst team tracks all customer service innovation and new system implementation in the industry

This is accomplished through interviews with market participants, extensive secondary research, and customer surveys.

Also considered is whether industry adoption of similar systems followed the previous innovation.

Competitors are then compared and ranked for relative position.

The company chosen to receive the award is determined to hold the number one industry ranking.

In selecting Labtronics as the award recipient, Frost and Sullivan noted that Labtronics has a history of creating products that enable information technology to deliver the promise of increased operational efficiency.

As a direct result, Labtronics is widely seen as the "best-in-class"vendor and "partner-of-choice" for instrument interfacing.

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