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Malvern names director of Customer Services

A Malvern Instruments product story
Edited by the Manufacturingtalk editorial team Nov 11, 2005

Malvern Instruments has appointed John Martin to the new role of director of Customer Services and will be responsible for all customer services and support activities globally.

Malvern Instruments has appointed John Martin to the new role of director of Customer Services.

He joins Malvern having spent more than ten years in customer service management with Applied Biosystems and brings a wealth of experience.

Martin will be responsible for all customer services and support activities globally for Malvern Instruments.

Welcoming John to this new position, Malvern's managing director Paul Walker said: "Malvern's world-leading position in particle characterization and rheological measurements has been built not only on the quality and reputation of our instruments, but also on our high levels of customer service and support.

Malvern's highest priority is to ensure that we meet the exact needs of our customers." He went on to say: "Malvern must continually develop and enhance the support we provide, to ensure that we work with our customers in the most efficient and effective way and deliver the services that they want.

The high-level international experience that John adds to the company will ensure that we continue to achieve these high standards." * About Malvern Instruments - Malvern Instruments is a leading supplier of analytical solutions for particle characterization and rheological applications.

Advanced technologies are combined with robust mechanical designs and comprehensive software to provide systems that measure material characterisation data (size distribution, particle shape, zeta potential, molecular weight) and bulk material properties.

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