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Product category: General packaging materials, equipment and services
News Release from: Prisym ID | Subject: Labelling and auto-identification
Edited by the Manufacturingtalk Editorial Team on 18 January 2007

Labelling maintenance reduced by 25%

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A labelling and auto-identification specialist, is now offering 25% off its comprehensive maintenance package when purchasing the firm's hardware and software.

Prisym ID, the leading labelling and auto-identification specialist, is now offering 25% off its comprehensive maintenance package for the first-year, for a limited period only The optional maintenance agreement is available at this attractive introductory price when purchasing any of the company's extensive range of hardware and software, including its powerful Prisym label printing software

The benefits to customers from the integration expertise that PrisymID provides have always been enhanced by the availability of their comprehensive equipment and software maintenance agreement.

This not only gives total peace of mind but also guarantees that vital labelling operations do not cause problems 'up the line'.

All Prisym ID software is supported including Prisym barcode, RFID and label design software; Prisym Medica for regulatory compliant labelling; Prisym ClinTrial for clinical trials, and Prisym Track for asset tracking and logistics.

In addition, the maintenance agreement also covers hardware from the industry's leading suppliers of thermal transfer and inkjet printers, barcode scanners, RFID readers and encoders, wireless data capture devices such as PDAs and other hand-held PCs.

Providing a 'complete solution' has always been the strength of PrisymID so the maintenance and support package allows customers to have assured and continuing performance from their systems.

One major bulk industrial chemical company, for example, confirmed how having their label printer operational at all times was critical to their business.

In common with other customers with this vital maintenance contract, having their label printing operation go down is simply not an option.

No labels means no product shipments.

The company's target response time for such call-outs is within 8 contracted service hours.

PrisymID's equipment and software Maintenance Agreement also includes telephone support, on-site remedial maintenance, parts and automatic software updates.

Each maintenance package can be tailored to suit the customer and encompass all their relevant locations.

"We are very confident in the performance of our software and hardware - and our ability to integrate them with customers' systems," said Warren Ward-Stacey, Sales Director.

"However, in order to give customers the highest degree of control, especially, where there may be several users, a high turnover of employees or the need to change or replace labels quickly because of market dynamics, the maintenance package provides an essential constant.

"So we are making it even easier for them to make a positive decision in taking out a Maintenance Agreement, by reducing the price by 25 per cent for the first year - but only for a limited period." The Prisym ID team has 20 years experience in delivering high quality labelling and auto-identification solutions to a wide range of industries.

A global leader in barcode, labelling, RFID and print solutions, the company boasts a comprehensive range of software and consumables; from intuitive label design and print to automated track and trace systems.

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