Product category:
Conveying, handling and end-of-line equipment
News Release from: Palletcap | Subject: Palletcap
Edited by the Manufacturingtalk Editorial
Team on 31 October 2005
Palletcap Cuts Damage Levels By 80 Per
Cent
Dendron Distribution has turned to Palletcap to counter a sudden escalation in damage levels that resulted from transport operators switching to 'hub and spoke' systems.
In spring 2004, as diesel prices rose and transport operators turned to 'hub and spoke' systems to move Dendron Distribution's fragile freight of pharmaceuticals and toiletries from A to B, the company quickly turned to Palletcap to counter the sudden escalation in damage levels 'When we were dealing with our familiar transport company, edge protectors around vulnerable pallets had usually been sufficient to ensure products arrived safely,' explained Andy Dean, distribution manager at Dendron
This article was originally published on Manufacturingtalk on 5 Aug 2005 at 8.00am (UK)
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When the WD-40 company added the 1001 carpet care range to its portfolio, it turned to Palletcap to help counter rising levels of stock damage during storage and transit.
'But as soon as they switched to using a pallet network, the amount of damaged stock increased dramatically.
'Third and fourth parties with no understanding of our product became involved in handling.
'They were top-stacking pallets containing glass bottles and wing cartons which got easily crushed'.
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When Montgomery Distribution, the distributors for Pritchitts Dairies, heard about Palletcap the company realised it might have found a solution to the problem of transporting vulnerable freight.
At a meeting called to rectify the problem, it was the same transport company who suggested using Palletcap - a highly visible cardboard cone which attaches to the top of fragile pallets to prevent double stacking.
So Andy Dean agreed to trial the FLTA award-winning invention and was rewarded with an immediate reduction in the amount of damage.
'Palletcap is so effective that damage levels have dropped by 80 per cent,' said Mr Dean.
'As I look out over the warehouse, I can see all these bright yellow cones that really stand out.
'They act like beacons saying 'Don't double-stack this pallet''.
The reduction in damage has resulted in corresponding rises in customer satisfaction levels.
'They're going up and up,' said Mr Dean.
'The Palletcaps act as clear signals to our customers as well as ourselves.
'They are visual identifiers indicating that we have listened to our customers' comments, that we have taken things on board and that we have found a solution'.
The benefits to Dendron's business don't stop there.
'We're actually making more money,' said Mr Dean.
'For a small initial outlay, we see great returns.
'Pharmaceuticals are high-value products, so we are saving thousands of pounds by cutting down on damage - not to mention savings from the reduction in administration, claims and so on'.
Last but not least, said Mr Dean, the Palletcaps are incredibly easy to use - and to store.
'Because they come flat-packed, we can order three to four thousand at a time,' he explained.
'They don't take up any space.
'Dendron Distribution's positive experience with Palletcap demonstrates the simple effectiveness of our product,' commented Hayley Shirley, inventor of Palletcap and managing director of the Staffordshire-based Palletcap company.
'We are delighted that we can help businesses - not just to overcome challenges, but to really thrive'.
Contact Palletcap for further information.
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