Product category:
Programming aids and applications
News Release from: Smart Human Logistics | Subject: Roster system
Edited by the Manufacturingtalk Editorial
Team on 13 January 2006
Greater Manchester Fire burns out roster
issues
Greater Manchester Fire and Rescue Service needed an advanced system to efficiently manage flexible rosters for its 1625 operational staff
Greater Manchester Fire and Rescue Service, the second largest fire authority in the country, needed an advanced system to efficiently manage flexible rosters for its 1625 operational staff, improve productivity and accurately administrate employee data Smart Human Logistics, the leading workforce management provider, has been chosen to standardise processes by consolidating time management, reducing overtime and introducing employee self service with their single integrated scheduling and attendance solution
This article was originally published on Manufacturingtalk on 10 Mar 2005 at 8.00am (UK)
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Steve Beckley, Assistant County Fire Officer at Greater Manchester Fire and Rescue, comments; "The Fire and Rescue Service is unique and complex but what is vital is that the fire-fighters we need are available at the times we need to save lives".
"The tailored technologies that Smart's system provides will help us to achieve this".
"We will significantly benefit from optimised workforce processes - from long term labour planning to workforce utilisation which will save us valuable time, ensure accuracy and allow us to plan the deployment of our fire fighters more effectively in the future." With labour costing the Authority over 75 million GBP a year, Greater Manchester Fire was in need of real time visibility and the ability to roster their staff according to demand.
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The authority provides 24/7 emergency support; but a key issue is that they experience peaks in demand at certain times of the day and night and in particular areas at certain times of the year.
Smart's latest product version, eHL 2005 r1, will address this by giving the authority the capability to effectively deploy fire fighters as and when needed ensuring there is optimum cover at all times.
The system will also encourage workforce flexibility and staff empowerment by enabling them to manage their own rosters.
This will be made possible through the unique self service functionality in the system which allows staff to view their rosters, request holidays and shift swaps with colleagues freeing up management time.
The system will go live in January 2006 and will be managing 1625 fire-fighters, across 35 locations.
Along with the implementation of eHL 2005, Greater Manchester Fire will be introducing biometric hand readers across all the sites to increase security and accuracy within the authority.
Significant cost savings, improved employee work life balance and increased productivity are just some of the benefits Greater Manchester Fire will reap from Smart's system.
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