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Sale for web-based maintenance management system
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SoftSols Group product story
Edited by the Manufacturingtalk editorial team
Jun 2, 2006
Q-Park UK, part of the innovative European car parking organisation the Q-Park Group, has purchased SoftSols' web-based maintenance management system - Agility.
SoftSols, a provider of maintenance management software, today announces that Q-Park UK , part of the innovative European car parking organisation the Q-Park Group, has purchased its web-based maintenance management system - Agility.
Agility will support Q-Park in delivering its exceptional quality of service to its UK customers.
Q-Park UK operates 62 car parking sites across the country, providing spaces for 45,000 vehicles.
With operations spanning airports, rail terminals, city centres and NHS trusts, it is one of the UK's leading car parking organisations.
Using Agility, Q-Park site managers will be able to log and raise work orders, which will be out-sourced centrally to a network of national contractors.
A total support package will allow Q-Park to build an organisation-wide picture of its facilities, monitoring equipment and analysing the performance of contractors.
The reliability of Q-Park's barriers, pay stations, CCTV, lighting, lifts, air-conditioning, IT equipment and welfare facilities is paramount for maintaining its high standards, and in providing a consistent experience across all car parks.
Tony Hamilton, Facilities and Property Manager for Q-Park explains: "Since Agility is fully configurable, the system was designed to meet our specific needs.
It is easy to use, does everything and has the ability to grow with our business.
Agility will help us to cut administration, gain the best possible value from our contractors and increase the reliability of our equipment.
It all adds up to a better experience for our customers, and reflects what Q-Park stands for - Quality in Parking." Q-Park has grown rapidly in the UK during the past four years, building new sites and refurbishing existing ones.
Maintenance had been carried out by individual site managers using external local contractors on an ad-hoc basis, with an internal group system listing assets, their likely maintenance requirements and approximate associated costs, provided the only company-wide view.
The system was merely capturing data, rather than providing the means to manage and control assets and facilities.
David Hipkin, Managing Director of SoftSols Group concludes: "Because Agility is web-based, it is a powerful tool in helping organisations like Q-Park to maximise control and visibility of their assets across a number of widely-dispersed sites.
Agility will help Q-Park achieve a consistent standard, maximise its revenues and provide the level of customer service it requires to continue its rapid growth.".
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