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Product category: Training Aids and eCommunication
News Release from: SumTotal Systems | Subject: TotalLMS TotalCollaboration and TotalAccess
Edited by the Manufacturingtalk Editorial Team on 06 January 2006

LMS augments mentoring programme

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SumTotal Systems reports that Ahern Rentals has purchased its TotalLMS, TotalCollaboration and TotalAccess software applications that strategically manage workforce knowledge and performance.

SumTotal Systems, a provider of learning and business performance technologies and services, reports that Las Vegas-based Ahern Rentals has purchased its TotalLMS, TotalCollaboration and TotalAccess software applications that strategically manage workforce knowledge and performance "We are seeing a tremendous rate of growth in our industry, and to stay ahead of that curve we need to bring skilled labour and mechanics up to speed quickly on our equipment and processes," said Shane Stigler, Director of Information Technology for Ahern Rentals

"If we had to rely solely on our on-the-job mentoring programme for training new mechanics, then we would not only slow down the pace at which our most experienced staff were working but also create a bottleneck for bringing new hires on board".

"SumTotal is critical to our mission to grow our business".

Ahern's mentoring programme will not go away.

But the company will augment the programme with SumTotal's learning management system (LMS), which will provide a blended approach.

The LMS, which delivers, tracks and analyses targeted learning over the Internet, will ensure that, among other things, new hires across each state are brought up to speed on Ahern's equipment in the same way.

"We also want to lift some of the burden of training off the shoulders of our experienced mechanics, so we are looking to SumTotal's TotalCollaboration product to help us capture what our experts know, organise it and share it with new hires", added Stigler.

TotalCollaboration gives employees a way to tap immediate answers from company experts by storing what specialists know and serving up the answers via methods such as threaded discussions.

Because Ahern's employees are scattered across seven states in far-flung locations, the company purchased TotalAccess to give workers a way to tap into learning offline through one-click downloads to computers at home or work.

Employees can then synchronise their work once they connect with Ahern's network.

"The essence of what we do is improving talent and performance across the enterprise," said Don Fowler, SumTotal's Chief Executive Officer.

"We believe Ahern Rentals is an excellent example of how customers can apply our system and products to meet their most-pressing needs".

"Ahern can get new hires up to speed more quickly and provide learning in a variety of methods, including off-line accessibility.".

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