ERP helps sales, improves credit control

Having experienced substantial growth over the last few years a saw blade manufacturer said it was essential to implement an efficient and reliable ERP system to improve credit control.

Saw blade manufacturer, Harrison Saw and Tool, has implemented a Solarsoft Business System's next-generation ERP software.

Based on Solarsoft's xVP system, the software will streamline current business processes in order to further improve and refine the customer service experience.

Established in 1985 and based in Haslingden, Lancashire, UK, Harrison said it has the UK's largest stock of finished saw blades and prides itself on top quality customer service with next day delivery.

Having experienced substantial growth over the last few years Harrison said it was essential to implement an efficient and reliable ERP system.

The system would help maximise all sales opportunities, increase margins and improve credit control.

Future growth will be predicated on the system's provision of detailed sales and management information.

Harrison's managing director, Tony Cookson, said: "Our business previously used two different ERP systems but we knew we needed a single system that could cater for our diverse needs and also facilitate the future expansion and growth of the business".

He continued; "By implementing a system that could provide us with full control over our stock and enable us to send customers' documentation via email or fax, direct from the Solarsoft application, we can now focus on attending to our customers' needs rather than stuffing envelopes".

* Comprehensive integrated business software - Solarsoft's ERP software, powered by the vendor's xVP system, is a comprehensive integrated business solution for distributors and wholesalers.

It is designed for organisations with little or no IT management and it is tailored to each customer's needs to enable a high level of customer satisfaction while keeping a tight control of operating costs.

Cookson concluded: "Solarsoft has ensured that all our needs are met by the system with the benefit of continuous development and enhancements, driven by our requirements.

This made Solarsoft an easy choice to ensure our growth is controlled and profitable with quality customer service a top priority".

* About Solarsoft - Solarsoft Business Systems supplies modern enterprise software and IT services to manufacturers, distributors and wholesale businesses across North America, Europe and Asia.

The company has grown organically and through acquisition since 1986.

Over 2,000 companies rely on Solarsoft to bring clarity and efficiency to their daily operations.

Solarsoft delivers systems optimised for specific industries, making them easy to install and easy to use.

With features designed by industry experts, Solarsoft products help drive performance in sales, purchasing, finance, inventory and warehouse management, e-commerce and EDI, supply chain logistics and manufacturing resource planning (MRP).

Solarsoft is an integrated software and services provider.

All systems are backed by comprehensive support services delivered by technical and industry experts serving customers from offices spanning 16 time zones.

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