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News Release from: TW Ward CNC Machinery
Edited by the Manufacturingtalk Editorial
Team on 28 April 2003
Silver Q accolade won by Spanish m/c
tool builder
For the first time, the European Foundation for Quality Management has awarded its Silver Q quality management accolade to a machine tool builder - Soraluce in Spain.
Soraluce of Spain, the world-leading manufacturer of high-performance travelling-column, travelling-table and floor- and bed-type milling centres handled exclusively in the UK by Ward CNC of Sheffield (www.wardcnc.com), has been awarded the Silver Q quality management accolade by the European Foundation for Quality Management The award - the first time the prize has been awarded to a machine tool company by the Basque Quality Foundation, Euskalit - follows exhaustive analysis by the assessment team of various aspects of Soraluce's management processes and is in recognition of a series of improvement processes
This article was originally published on Manufacturingtalk on 13 Feb 2001 at 8.00am (UK)
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In particular, Euskalit's assessment team acknowledged Soraluce's efforts to increase customer satisfaction through innovative after-sales services for diagnostics and troubleshooting.
The Silver Q award follows Soraluce's distinction of being the first European milling machine manufacturer to obtain ISO 9001 in 1994 and ISO 14.001 in 2002.
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