Product category:
Supply chain planning and execution software
News Release from: Winters Instruments | Subject: Winters B2B website
Edited by the Manufacturingtalk Editorial
Team on 19 January 2001
Winters launches full service e-commerce
site
Winters' B2B website is a full service e-commerce solution with advanced features such as, a Real Time Stock Check and an Advanced Product Database Search and Automatic Confirmation Reply.
Winters' B2B website is a full service e-commerce solution with advanced features such as, a Real Time Stock Check, an Advanced Product Database Search and Automatic Confirmation Reply 24 hours a day, seven days a week, 365 days a year Toronto Canada, January 10, 2001: Winters Instruments, a manufacturer of industrial instrumentation, is proud to be the first in the Industry to provide customers with a full service e-commerce solution
This article was originally published on Manufacturingtalk on 21 Oct 2003 at 8.00am (UK)
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Winters' new Business-2-Business e-commerce (B2B) site, www.winters.ca, makes it easy to find current product information and place an order in an efficient manner.
Winters' B2B e-commerce site has relevant corporate information, new product releases, technical drawings and engineering information as well.
Winters' B2B site was designed as a tool to empower customers.
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Customers now have the ability to find up to date product information; compare and contrast products and pricing; check stock in real time; receive an estimated shipping time and place an order with special / customization instructions.
By giving customers the ability to get accurate and timely information when they need it, greatly enhancing customer service.
This is very important when serving an international customer base, where there are many discrepancies in working hours.
Placing an order through Winters B2B site has many advantages over traditional ordering methods.
Ordering via the Internet is faster, orders are processed and a confirmation notice is sent to the customer in two to five minutes.
Internet ordering also removes human error.
Since you can only order products with accurate codes the customer does not have to worry about code errors resulting in miscommunication.
Convenience is a major benefit to online ordering.
A customer can check inventory and place an order 24 hours a day, seven days a week, 365 days a year without the need for support staff.
The Winters' web site eliminates many of the extra costs that are associated with ordering.
Traveling to a location costs time and money.
Ordering by phone can cost long distance fees and errors can occur with product codes.
Faxing orders and confirmations can also be costly when factoring paper, ink, and phone fees.
Although, Winters' B2B site was designed as a powerful tool to empower customers; it was also designed to make the ordering process simple while at the same time providing accurate and up to date information on all products that Winters offers.
The site contains over 2500 listed products and many more custom products that can be found using the product database search.
The well-designed layout keeps all products within two clicks from any page on the site.
Because transactions are limited to account holders, prices are only shown once a customer has logged in.
Winters web site does not use a universal currency, once logged in the customer is shown pricing in the currency that they normally deal in.
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