Product category:
Materials Testing
News Release from: Waters | Subject: Chromatography and spectrometry
Edited by the Manufacturingtalk Editorial
Team on 21 June 2007
Chromatography and spectrometry with
best service
Waters has been named the recipient of the 2006 Omega NorthFace ScoreBoard Award for customer service for the sixth consecutive year.
For the sixth consecutive year, Waters has been named the recipient of the 2006 Omega NorthFace ScoreBoard Award This award recognises Waters ongoing commitment to delivering best-in-class services for high performance liquid chromatography (HPLC), UltraPerformance LC (UPLC) and mass spectrometry (MS) systems
This article was originally published on Manufacturingtalk on 7 Jun 2007 at 8.00am (UK)
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As an independent quality auditing firm, Omega created the NorthFace ScoreBoard Award program in 2000 to recognise organisations who not only offer exemplary service to their customers, but who also centre their existence on a deep commitment to exceeding customer expectations.
Waters received the award at a special dinner presentation during Omega's annual Symposium for Customer Operations and Relationship Exposition (SCORE) Conference which took place June 11-13 at the Seaport Hotel in Boston.
"From the time an instrument is purchased, throughout its entire lifecycle, we strive to ensure that our customers receive the best service from Waters," said Dave Terricciano, Vice-President, Global Operations and Support of the Waters Division.
"Being recognised six years in a row illustrates our commitment to our customers in helping them manage assets, control costs, improve service quality and maintain regulatory compliance in the laboratory".
For nearly 50 years, Waters' Global Services offering has focused exclusively on optimising Waters products with superior service, support, and training.
Waters' engineers and instructors have the most in-depth and up-to-date knowledge of the advanced science and technologies that provide the foundation for Waters systems, enabling them to maximise system uptime, increase laboratory productivity, accelerate throughput, speed time-to-market, and exceed compliance requirements.
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