Voice-enabled mobile worker applications

A Zetes product story
Edited by the Manufacturingtalk editorial team Nov 13, 2006

MCL-Collection voice-enables mobile worker applications on symbol mobile computers and enterprise digital assistants.

MCL Technologies has announced the extension of its voice recognition offering to include support for Symbol Technologies' MC9090 rugged mobile computers and MC70 Enterprise Digital Assistants (EDA).

MCL-Collection with Vocollect Voice, abbreviated as MCL-Voice, brings voice input and output control to mobile worker applications created using MCL-Collection - a high-productivity software environment to create, integrate, and deploy mobile worker applications.

Using speech recognition and voice synthesis, MCL-Voice is a horizontal tool that seamlessly voice-enables mobile worker applications while giving multimodal access to other technologies such as barcode scanners, touch screens, keyboards, imagers, weight scales, displays, and printers.

In addition to increased mobile worker efficiency and productivity, MCL's multimodal implementation of voice brings customers such benefits as:.

* Complementary handling of all data capture technologies.

* Voice without foregoing other data capture technologies.

* Use of whichever data capture method is most efficient and convenient to perform the task at hand.

* Host application or mobile worker directed work flow.

"With MCL's multimodal implementation of voice recognition, enterprises mix and match data capture technologies to maximum benefit to increase data collection accuracy, efficiency and worker productivity," said Jean-Franandccedil;ois Jacques, Managing Director, MCL Technologies.

"However, customers have started looking beyond these immediate benefits".

"They also want open-systems environments to maximise the longevity of their architecture and minimise their total cost of ownership, and they want to be able to run both voice and non-voice applications on the same device to maximise their return on investment".

"Customers clearly appreciate that MCL-Collection and MCL-Voice coupled with Symbol mobile computers bring them these additional benefits".

"MCL-Voice makes voice-enabled applications a reality for enterprises large and small," said Marcel Kars, Business Unit Manager, Zetes Voice Competence Centre".

""Small organisations, without sophisticated host software, can empower their workers to direct their own work flow".

"Take warehouse voice picking operations as an example".

"Workers can plan their route through the warehouse to pick heavy items first to load on the bottom of a forklift truck, and pick lighter items last, to load on the top".

Marcel Kars went on to say, "Larger, more sophisticated organisations may drive their operations primarily using host directed work flow, yet still allow their workers to dictate the work flow, as necessary".

"This allows workers to act immediately on real-time decisions or urgent situations that arise on the warehouse floor".

"MCL-Voice gives customers the flexibility to tailor their voice solutions to suit their operational needs".

Marcel Kars closed by saying, "We have integrated MCL-Voice into our Zetes 3i Voice solution and exploitd its capabilities to our customers' advantage".

MCL-Voice operates in an open-systems environment.

It voice-enables MCL applications that run on Symbol's Microsoft Windows Mobile 2003, Windows Mobile 5.0, and Windows CE 5.0 voice capable mobile computers, including their MC50, MC70 EDAs, rugged MC9060 and MC9090, and WT4070 wearable mobile computer.

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